Case Study

Edone & Company
A Professional Association Accountants and Auditors

Edone and Company is a well established accounting practice located in Lodi, NJ.  The company has been serving personal clients and their businesses for nearly 50 years.  A key part of the success of Edone and Company has been the ability to embrace technological changes and use them to not only to work more effectively but also to provide better services to their clients.   

Over the years, Edone and Company has moved from manually writing tax returns on forms to using today’s most advanced tax preparation software with electronic filing.  In working with Edone and Company, we have been part of their team to assure that the appropriate hardware and software and backup solutions were always available to support the organization and all its clients during tax season and throughout the year.  

At the expiration of their telephone equipment lease, we were asked to review their current voice and data systems and make recommendations for update.  This was to be done with the objective of minimizing cost while maintaining or enhancing performance.   

The Solution:
During our assessment of the project, it became very clear that opportunities existed to reduce the total monthly expenses for voice communications and Internet access.  Our assessment included a review of expenses including monthly local and long distance charges, taxes and other fees, Internet access charges, and telephone equipment charges.  

The solution which provided the most benefit for Edone and Company was to employ a voice over IP solution.  By supplying a high speed Internet line, we designed a voice over IP solution that provides more local and long distance minutes than the company could possibly use in the busiest of tax seasons, and at the same time provides the entire organization high speed access to the Internet.  All of this for a fixed monthly price less than their current voice and data expenses.

In addition to the reduced cost and performance improvements, this solution has also provided another benefit: reliability.  The previous system relied strictly on copper lines brought to the building.  Their older system would be subject to interruptions particularly on rainy days.  The new system brings a combination of fiber optic and copper cables which have very quickly proven their dependability.  In addition, in the event of a failure, the system design contains redundancies which help assure that Edone and Company is never out of touch with their customers.